How to Fix QwikQuote Save File Dialog Error on Vista and Windows 7
When you run your quotation software and invoice software integrated with QwikQuote
on Vista or Windows 7 computers, you might encounter the following Automation error
when saving your sales quotes or PDF file copy of your sales quotes with your customized
quote templates or document type – that named as Layout in QwikQuote in your quotation
software system to a local folder or remote shared location.
Or as the screenshots similar as shown below:
One of the possible reasons for this is because with the higher security level in Windows 7 and Vista, a folder cannot assume to have access rights by you unless it is explicitly set its security rights by granting FULL Control rights to you by the user who has the rights to do so. In QwikQuote the professional sales quoting software and invoicing software you need to have the FULL Control rights on the location (folder) you want to save your sales quotes and PDF files. If this precondition is not meet, you might encounter error when you try to save your sales quote in your quotation software and invoice software system.
Also from the security consideration – the shadowing feature in Windows 7 and vista
will try to make your copy of sales quotes, quote templates files, Price List database,
as well as lots of stuffs you created during usage of your quotation software and
invoice software in your business process of sage quotes. If you do not see your
stuff in the normal QQ6 folder normally under \Program files or \Program
files (x86) on 64 bit Windows OS computers, you better try to find them in
the shadowing virtual store under your name, similar as screenshot shown below:
Note: You might need to change your folder settings so that you can show and see your stuff in the shadowing virtual store.
Note: This situation will make you feel
strange when you login as Domain user and Local user.
This is because you see different actual folder locations under shadowing or without shadowing with same name.
Another possible reason is typically find among existing QwikQuote users base who did not update their QwikQuote license and support for years. For saving money to upgrade their QwikQuote so as to run the right version on Windows 7 and Vista, they try with all efforts to install and run old QwikQuote versions on their new Windows 7 and Vista computer to form up their quotation software system. This will create all kind of possible cases that made us the tech support to bring it back to work properly with lots of more efforts normally by GoToMeeting support. One of the typical cases is when Windows see error running the program it will try to put it in compatible mode or try to raise the user rights as built-in Administrator needed to run the program in your sales quotation software and invoice software. It is clear idea that QwikQuote will not run properly when it is set to run in Compatible mode or set to run with raised Administrator rights. This is because they normally will lead to the application run in a limited or another application domain that has different rights and access default regarding to the system resources. In general, one cannot expect QwikQuote earlier releases before the release of Windows 7 or Vista to run properly on those new Windows OS. In this case, you need to download, install and run new QwikQuote released versions so that you can run your quotation software and invoice software properly on Windows 7 or Vista computers.
It is clear idea that you need QwikQuote 6.5.004 or later release versions to run
QwikQuote properly on Windows 7 and Vista.
Do not try to use earlier QwikQuote versions on Windows 7 and Vista.
You can download the newest QwikQuote version at:
http://www.qwikquote.com/download_Setup.html for New QwikQuote installation
http://www.qwikquote.com/Download_Update.htm for update to existing QwikQuote
When the above quotes file save error does happen on your computer, In this case, you neet to try the following 2 check points to resolve the issue of runing your quotation software and invoice software setup correctly:
Check with the QwikQuote main installation folder QQ6 on
your computer for full control rights of:
The built-in Administrator has the FULL Control right over it
Your logon user name has the FULL Control right over it
All QwikQuote users has the FULL Control right over it
Similar as the built-in default user named 'User ' below.
The basic idea herein is all QwikQuote users must have FULL Control rights over QwikQuote main installation folder \QQ6.
In practice, it is a good idea to setup a User Group such as QwikQuote Users
you put all QwikQuote users in to this user group,
and then set this user group has FULL Control rights over QwikQuote main installation folder \QQ6.
This will ensure they all have enough rights to work with QwikQuote in your quotation software and invoice software system.
Note: In the Active Directory Domain network, you need to set FULL Control Rights for users
in both Local users and Domain users who need to use QwikQuote on the computer.
Check the QwikQuote main application executable program QQuote6.exe
in the QwikQuote main installation folder \QQ6 in quotation software and
invoice software system. It must not either in Compatible Mode or need built-in
Administrator privilege to run QwikQuote properly in you quotation software system.
The proper settings should be similar as screenshot below:
Note: If you see some settings other than screenshot above, in most of the cases, it is not your fault and the computer mostly has tried to run QwikQuote earlier versions older than 6.5.004 or later. What happened is that when Windows saw error running the program, it will auto suggests and puts the quotation software to run in higher rights (built-in Administrator) and/or compatible mode with previous Windows OS such as Window XP. As you know, this is not able to resolve the issues and the status is remembered so that when you try later QwikQuote versions in your quotation software and invoice software system they will inherit the wrong compatible settings.
If the above 2 points cannot resolve the issue, please contact us at
firstname.lastname@example.org for GoToMeeting help so that we can work together with
you to figure out what is the problem spot and resolve the issue in your quotation
software and invoice software setup accordingly.
Enjoy your QwikQuote!